FAQS

We will pick you up directly from your accommodation. When we arrive at our starting point, we will make sure you are comfortable and ready to enjoy the tour by adjusting the bike to your needs.
Once ready, we will start an exciting ebike adventure enjoying the beautiful landscapes and surroundings that nature has to offer. During the tour, we will take a break to take a well-deserved rest and recharge our energy.

Once we have completed the route, we will arrive at the end point of the tour and return to your accommodation where you are staying.

At Sursun E-Bike Tour we offer the option of booking a private tour to guarantee an exclusive and personalised experience. A private tour is perfect if you want to enjoy the tour alone, with your family or close friends. We will give you our full attention and adapt to your specific needs and preferences.

The routes are suitable for all levels, designed to be accessible and enjoyable for people with different levels of cycling experience.
It is important to note that, although our routes are accessible, it is essential to have basic cycling skills to participate in our tours. This includes knowing how to ride, balance and have proper control over the bike.

Thank you for your interest in booking with Sursun E-Bike Tour! To make a reservation, you can visit our website and look for the contact form, you can send us an email directly to ebiketoursursun@gmail.com or if you prefer you can call us directly on our contact number.
We will be pleased to assist you, answer your questions and help you with your booking.

Yes, It is important to note that, although our routes are accessible, it is essential to have basic cycling skills to participate in our tours. This includes knowing how to ride, balance and have proper control over the bike.

The duration of our routes usually ranges between 2 and 4 hours, depending on the specific route you choose. Our aim is to provide you with a complete and enriching experience.

It is important to keep in mind that the duration may vary depending on several factors, such as the skill level of the participants, the terrain conditions and any scheduled stops or breaks along the route.

At Sursun E-Bike Tour we do not set a minimum number of days in advance to make a reservation. You can book a tour at any time, depending on your availability and preference. However, we recommend making your booking in advance, especially if you have specific dates in mind or if you plan to tour during a peak tourist season.

Yes, we provide helmets as part of the bike rental so you can enjoy the experience safely. In addition to helmets, it is important to wear comfortable clothing and closed-toe shoes on the route.

The E-Bike tour service includes:
– High quality electric bikes with dual suspension for a smooth and trouble free ride.
– Safety equipment of enduro helmets, pedals, repair kit, tools.
– Expert tour guide.
– Provisions such as snacks, water, fruits…
– Liability and rescue insurance.

We have a wide variety of routes for you to discover the beautiful landscapes of the Costa Tropical and the incredible mountains. Most of the routes are of a low level to enjoy with family, friends, but if you are interested in a more difficult challenge, we can adapt it to your needs.

We have been in the industry for many years and know at all times what is the ideal route for you.

There are no age restrictions for an ebike tour. In the case of minors, the permission of a parent or legal guardian is required.
To ensure safety and comfort you must be at least 1.50 m tall to use the bicycles.